Information for customers
Labor rates
Hourly rate Store equipment $65.00 +each item , equipment purchased from us, we have many items that include labor at lower rates.
Customer equipment $75+ per item(minimum)
cellular / Bluetooth programming hourly rate applies
Customer provided equipment Hourly rate $75.00 per hr
Bench check $7.50
Minimum shop charge $37.50 if a tech assists you
All labor quotes determined when a visual inspection of the vehicle and equipment has been completed. We cannot quote prices over the phone or internet.
Bench checks (optional at additional charge) are done to insure operation of customer provided tape/cd/radio/equipment. Some intermittent problems may not be discovered. This procedure may be waived at no liability or recourse to Kar Tunes
Our installation work is guaranteed for as long as you own the vehicle simply bring it to our shop. Equipment is covered by manufacturers warranties if equipment is purchased from us.
Any addition, modification, repair or alteration of our installation work, or the equipment by anyone other than Kartunes does void this guarantee and some equipment/manufacturer warranties.
All installations will be charged a shop materials fee of $3.99
Equipment removal from vehicle if no permanent and or custom modifications are done to install a product we will remove the products we installed in a vehicle at no charge. Charges will apply if custom or special vehicle specific modifications must be reversed or other than original equipment that was removed by us is reinstalled.
Please remove all items from vehicle before leaving vehicle, we accept no liability for personal items left in vehicles. Overnight storage charge if vehicle is left over 24hrs, after 24 hours $35 per day charge applies.
Pickup and/or delivery of customers or vehicles will be billed at shop rate. Any service performed away from the store is billed @75 per hour with a one hour minimum fuel and/or additional service charges may apply depending on distance, a third party may be used for delivery over 500 miles.
Software updates must be purchased and we charge by the hour to install and download them.
Some phones, customer provided electronics and iPods may not provide all features or work with all equipment we sell. We have lists of compatible equipment and if not listed we can connect the unit to a demo unit to test. If you change equipment later we cannot verify the item will work without testing it first. All phone and electronic device compatibility and upgrade is at additional cost to the customer. We reserve the right to charge labor to research and/or verify compatibility, and/or connect a device. Any changes or upgrades to equipment and/or software that cause an inability to use the device or loss of features, or use is solely at the customers risk.
Many products may require purchase of a subscription for operation or specific functions and are sold and/or offered by a service or third party.
Purchase and use of these services are between. that service and user.
Many products require that the end consumer must purchase and pay for these services such as SiriusXM,Onstar, Pandora, Cellular,Dtv,FloTV,Got2Bwireless, viper smart start and viper smart gps, Escort and K40.
Use of these services are strictly between the end user and that service.
To our customers:
We strive to deliver quality products and service. Let us know if we may help you in any way.
We respect your valuable time, however installations do require time to complete, we can only estimate time as no two cars are the same.
Your understanding and cooperation is appreciated.
NO REFUNDS, Exchange within 7 days, merchandise must be in new condition with invoice, box, packing and warranty card. all sales are final on Items that have been used, modified,painted or altered.
SPECIAL ORDER, item must be paid for in advance and are non-refundable all sales are final on special order items .
REPAIRS, left over 90 days will be sold to cover expenses.
LAYAWAYS, must be picked up and fully paid for in 90 days,25% restocking fee upon default.
You may request that any old equipment or parts be returned to you . Please make this request before we work on the vehicle, otherwise they will be discarded, sold or recycled after the vehicle leaves our shop.
We will meet or beat the price of any authorized dealer, valid at time of purchase only, you must show us their advertised price before purchase.
Thank You
owned by Sports Car Accessries inc. Dba Kartunes
pres/CEO Karen Haines, CFO Tim Haines
Independently owned and operated by Sports Car Accessories Inc.
A California Corporation,
Kartunes is not a Franchise, and has no other locations.
logo, kartunes and kartunes.com property of Sports Car Accessories Inc.
all rights reserved.
California Bureau of Auto repair Lic AG240674
individually certified MECP and/or ASE installers.
Need more info? please call us 831-394-1700
We look forward to hearing from you.